STONE ONLINE BEER ORDERING FAQS

STONE ONLINE BEER ORDERING FAQS

SHIPPING

Due to current legal restrictions, beer does not qualify for free shipping. We are only able to ship packaged beer to California, Virginia, Ohio, and Washington D.C.* addresses. You must be 21 or older to order beer online, and shipments must be signed for upon delivery by someone age 21 or older with a valid ID. We are unable to ship beer to PO boxes.

* We’re excited to announce that we can now ship beer to our fans in Virginia and Washington D.C.! In order to get VA and D.C. fans beer, we have to follow some regional specific restrictions:

  • Virginia and D.C. residents are only allowed 1-case of beer per calendar month.
  • 1 case = 12 x 22oz bottles; 24 x 12/16oz cans (sold in 4 and 6 pks)
  • If an order is placed that exceeds this monthly limit, it will be cancelled and our Fan Support team will reach out to explain.
  • It’s nothing personal! We would love to send you an unlimited amount of beer, but we must follow the rules.
  • Please reach out to Stone.Store@stonebrewing.com if you have any questions.  

SHIPPING COSTS

In an effort to make it easier for our fans to get beer delivered at the lowest cost possible, we're offering FLAT RATE SHIPPING on all beer orders, for a limited time only.  The cost to ship multiple 6-packs or bottles is the same as shipping one. 
  • Standard Ground to California (1-2 business days, not including order processing time): $10 flat rate
  • Standard Ground to Virginia (3-5 business days, not including order processing time): $15 flat rate
  • Standard Ground to Ohio (3-5 business days, not including order processing time): $15 flat rate
  • Standard Ground to D.C. (3-5 business days, not including order processing time): $15 flat rate

    REFUNDS

    Sorry, we do not accept returns or offer refunds for beer purchased online. Please reach out if there any issues with your order that we can assist with.

    If you would like to report an issue with beer found at a local store, please use Contact Stone and fill out the form "Report Expired Beer" or "Report a Problem".

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